Clubin Privacy Policy

Effective date: 31 March 2026  ·  Last updated: 27 September 2026

Developer: Clubin  ·  Contact: abcstudioapp@gmail.com

1. Introduction

Clubin ("we", "our", or "us") is operated by Clubin. This Privacy Policy explains how we collect, use, and protect your information when you use the Clubin mobile application (the "App").

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.

2. Information We Collect

2.1 Information You Provide

• In-Game ID — The game username or tag you enter voluntarily to connect with teammates. This is stored on our servers and protected by industry-standard encryption (see Section 9).
• Discord ID (optional) — If you choose to share your Discord handle. You may leave this blank.
• Linked club name (optional) — If you choose it as a contact method for a post, the linked club name is stored with that post and shown through its contact flow.
• Platform & Positions — The gaming platform (e.g. PS5, PC, Xbox) and preferred player positions you select. Used solely for matchmaking.
• Tactical Preferences — Gameplay style preferences such as attack rhythm, defensive line, passing style, and formation choices. Used for matchmaking compatibility.

If you save a club, we store its identifier, platform group and a snapshot of its public club statistics under your anonymous account. This lets you return to saved clubs without loading each club detail. Saved snapshots do not contain player identifiers and may be out of date.

2.2 Automatically Collected Information

• Approximate Region — We use a third-party IP Geolocation service (ipapi.co) at first launch to infer your country or region for matchmaking purposes. We never store your IP address; only the derived region (e.g. "Asia", "Europe") is retained.
• Anonymous User ID — Firebase assigns an anonymous authentication token when you first launch the App. No name, email, or phone number is associated with this token.
• Push Notification Token — A Firebase Cloud Messaging (FCM) device token is stored to deliver notifications about recruitment applications and approvals. This token is deleted when you delete your account.

2.3 Information We Do NOT Collect

• Real name, email address, or phone number
• Precise GPS location
• Contacts, photos, camera, or microphone data
• Browsing or search history
• Financial or payment information
• Health or fitness data

3. How We Use Your Information

Data Type	Purpose
Post-selected contact methods	Display the contact methods selected for a post after the applicable in-app eligibility check
Platform & Positions	Matchmaking and room filtering
Tactical Preferences	Compatibility matching between hosts and applicants
Approximate Region	Show region-relevant rooms; reduce in-game latency
Anonymous UID	Session management; block/report enforcement
FCM Token	Deliver push notifications for requests, approvals, and alerts
Report Data	Community safety; detect repeat-offender patterns

4. Data Storage & Retention

• All user data is stored on Google Firebase (Firestore), hosted in Google's secure cloud infrastructure.
• Instant mode post listings expire and are automatically closed after 10 minutes (plus a 5-minute grace period).
• Long-term mode post listings expire after 30 days.
• Expired posts are cleaned up automatically by scheduled server-side processes (Cloud Functions).
• Account deletion removes your profile and associated applications, block lists, saved posts, saved clubs, notifications and report records. Recruitment posts are closed and their contact identifiers are removed; the remaining post information is retained for existing links.
• Anonymous UIDs are deleted from Firebase Authentication simultaneously.

5. Third-Party Services

We use the following third-party services. Each has its own privacy policy:

• Google Firebase (Authentication, Firestore, Cloud Functions, Cloud Messaging) — Firebase Privacy Policy
• ipapi.co — IP Geolocation service used at first launch only to detect approximate region. Only the country code is read from the response; no user-identifying data is sent or stored. ipapi.co Privacy Policy

6. Children's Privacy

The App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. By using this App, you confirm that you are at least 13 years of age.

If we become aware that a user is under 13, we will promptly delete their data and terminate their session. If you believe a child under 13 has provided their information, please contact us at abcstudioapp@gmail.com.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access — Request a copy of the data we hold about you.
• Correction — Request correction of inaccurate data.
• Deletion — Request deletion of your data (see Section 8 below).
• Portability — Request your data in a portable format.
• Objection — Object to processing of your personal data.
• Withdraw Consent — Withdraw consent for data processing at any time.

To exercise any of these rights, contact us at abcstudioapp@gmail.com. We will respond within 30 days.

8. Account & Data Deletion

You may delete your account at any time:

1. Open the App and go to Settings.
2. Tap Delete Account.
3. Confirm deletion in the dialog.

Deleting your account starts server-side cleanup of your profile and associated records, including saved clubs and their display snapshots. Recruitment posts are closed and contact identifiers are removed; the remaining post information is retained. Deletion is irreversible. Saved clubs belong to your anonymous account and cannot be recovered through a newly created anonymous account.

You may also submit a deletion request by email to abcstudioapp@gmail.com.

9. Security

We take reasonable and industry-standard measures to protect your information:

• All data in transit is encrypted via HTTPS / TLS.
• All data at rest is encrypted using Google Cloud's infrastructure-level encryption (AES-256).
• Firebase Security Rules restrict data access so that users can only read and write their own data. Contact information (In-Game ID, Discord ID) is only shared with other users under controlled conditions (public rooms or approved requests).
• We never store your IP address.

No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date at the top.

For material changes, we will notify users via an in-app notice or a prominent notice on this page prior to the change becoming effective. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

• Developer: Clubin
• Email: abcstudioapp@gmail.com